| Self-service sales | Date → availability → service → package or variant → extras → travel → tax → live price → checkout | Confirm whether availability, configuration, pricing and checkout form one connected customer journey |
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| Managed sales | Enquiry → lead → multiple quote options → visual proposals → customer selection → booking | Confirm whether bespoke sales can retain several options and convert the customer selection into the booking |
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| Quotes and proposals | Multiple visual options, images, email delivery, web review, client choice and booking continuation | Number of options, media support, proposal page and acceptance-to-booking flow |
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| Contracts and e-signatures | Variables, required completion controls, electronic signatures, captured signer IP and audit context | Template controls, signer evidence and required-review workflow |
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| Self-service client experience | Responsive booking and Client Portal journeys for contracts, payments, forms, templates, music, messages and actions | Public booking, portal breadth, mobile browser experience and post-booking planning |
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| Payments and refunds | Configured gateway payments, deposits, balances, receipts and supported full or partial refund records | Provider coverage, partial refunds, cumulative refund status and payment reconciliation |
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| Specialist inventory | Photo-booth planning, dancefloor components and floorplans, repeated-character light-up-letter stock and unattended-hire security | Specialist logic beyond generic item quantities and availability |
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| Staff, venues and projects | Staff requirements, vacant duties, Staff Portal, optional Venue Portal and optional Project Management | Roster and portal depth, venue collaboration and project delivery |
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| Finance and accounting | Revenue, payments, refunds, deferred revenue, VAT or sales tax, operational profitability and eligible Xero/QuickBooks OAuth | Reporting measures, accounting modes, refunds and duplicate-export safeguards |
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| Calendars, consultations and API | Calendar feeds, external busy-time imports, Zoom consultation meetings and scoped read-only bookings API | Sync direction, meeting creation, endpoint breadth, rate limits and automation access |
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| Mobile access | Responsive web-optimised platform and portal access on phones and tablets; no native mobile-store app claimed | Native app availability and mobile-browser workflow coverage |
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| Mixed-service fit | One client and booking can combine people-led services, booths, floors, letters, guestbooks, hire assets, staff and venue work | Ability to preserve separate operational requirements inside one customer journey |
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